Using EntryRocket
Common questions related to every day use of EntryRocket
Can I send multiple files in one email?
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Yes, you can send one or multiple files to your dedicated @files.entryrocket.com email address. Once we receive an email from you, our fully automated...
I need more credits. How do I upgrade my subscription?
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Each plan comes with a certain number of credits you can use each month. Additionally, per our Fair usage policy, your unused credits rollover for two...
How do I cancel my subscription?
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If you want to cancel your subscription, all you need to do is get in touch with us either by sending an email to us or sending us a message using liv...
When can I cancel my subscription?
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You can cancel your subscription at any time. There are no long term contracts. If you decide to cancel your subscription, we will charge your payment...
How do I authorize my account with Xero?
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Before you can start using EntryRocket, you need to authorize your account with Xero and allow EntryRocket to communicate with Xero on your behalf. Au...
How can I reset or change my password?
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In case you forgot your EntryRocket account password and you need to reset it or would like to change it for security reasons, point your browser to ...