Using EntryRocket
Common questions related to every day use of EntryRocket
Can I send multiple files in one email?
Yes, you can send one or multiple files to your dedicated @files.entryrocket.com email address. Once we receive an email from you, our fully automated...
I need more credits. How do I upgrade my subscription?
Each plan comes with a certain number of credits you can use each month. Additionally, per our Fair usage policy, your unused credits rollover for two...
How do I cancel my subscription?
If you want to cancel your subscription, all you need to do is get in touch with us either by sending an email to us or sending us a message using liv...
When can I cancel my subscription?
You can cancel your subscription at any time. There are no long term contracts. If you decide to cancel your subscription, we will charge your payment...
How do I authorize my account with Xero?
Before you can start using EntryRocket, you need to authorize your account with Xero and allow EntryRocket to communicate with Xero on your behalf. Au...
How can I reset or change my password?
In case you forgot your EntryRocket account password and you need to reset it or would like to change it for security reasons, point your browser to ...